Do you have nightmares that your critical suppliers will make short or no notice revisions to your critical component supply orders? How would your company adapt if suppliers decided to switch to buying their components from low-cost, low-quality countries and delivered unreliable or faulty parts for your products? How would your delivery performance fare if one or more components were delayed by a month or even a week? These are just a few of the challenges that we’re facing at TTI Floor Care North America (the makers of Hoover and Dirt Devil), where a single delay from a key supplier could cause huge sales losses. This is a perfect example of how formally collaborating with your suppliers provides a valuable benefit.
Managing and collaborating with a global supplier network is not an easy task. At TTI, short term and long term forecasts are generated from the supplier level down to the individual SKU level and shared with suppliers utilizing a real-time internet collaboration portal. TTI and its suppliers can monitor and respond to events in the procure-to-pay cycle, view and acknowledge purchase orders, submit change requests, create advance shipment notices, view receipts, inventory levels, invoices, and payments. This closed loop collaboration enables TTI and its suppliers to thrive, even in this challenging economy. This pursuit has improved the forecast-to-delivery-to-pay cycle tremendously.
We would enjoy hearing your stories of successful collaboration with suppliers and also the supply chain challenges you face. We look forward to sharing insights from the entire TTI Floor North America journey with you at IBF’s Supply Chain Forecasting and Planning Conference in Phoenix, AZ.
Again, your comments, feedback and challenges are encouraged and welcome!
Director of Operations
TTI Floor Care North America
Fujitsu America Inc